(02) 6362 6666

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FAQs

FREQUENTLY ASKED QUESTIONS

Does an eye test hurt?

No, there is no discomfort during an eye test – just a few bright lights and the occasional camera flash! A bright light will be shone into your eyes to examine them and for digital retinal photography, there will be the flash of a camera light during this procedure.

Occasionally, it may be necessary to instil dilating eye drops to properly examine your eyes. The effects of the drops wear off after a few hours and your eyes may be a bit sensitive to glare for a short time after. For this reason, it’s a good idea to have your sunglasses handy.

Do I need a referral from a GP to see you?

No. You can simply click on “Book An Appointment” here on our website, call in to see us at 247 Summer Street, Orange or phone us on (02) 6362-6666.

What should I bring to my appointment?

Please bring your Medicare Card and any other cards such as your Pension or Department of Veterans’ Affairs cards. Also bring a list of any prescription medication you are currently taking. Please bring your current glasses and sunglasses and if you wear contact lenses, bring a copy of your contact lens prescription with you also. Before you come in, ask your family members if there is any family history of eye problems or eye disease eg. glaucoma, diabetic eye disease or macular degeneration. This is very helpful to Leesa in building a picture of your eye health.

How often should I have an eye examination?

Adults under 65 should have an eye examination every 2 years. For the over 65’s, we recommend a yearly eye examination which is fully claimable through Medicare. Children should have an eye examination in the year prior to starting school and then regularly throughout the school years at 2-3 yearly intervals. Some vision and eye health conditions require more frequent monitoring and Leesa will advise you individually if she needs to see you or your child at shorter intervals.

Can you prescribe eye drops?

Yes, Leesa is a therapeutically qualified optometrist which enables her to prescribe certain eye drops and eye medications to treat various eye conditions.

Do you Bulk-Bill through Medicare?

Yes, we bulk bill your eye examination. Additional diagnostic services such as digital retinal imaging and OCT scans attract a fee which currently is not claimable through Medicare. Please speak to Leesa or our team for more information on (02) 6362-6666.

What’s covered by my Health Fund Optical Benefits?

If you have optical extras cover through your private health fund, you will be able to claim part of the cost of your glasses, prescription sunglasses or contact lenses. Health funds vary in the amount they pay towards each item so it is worthwhile checking with them. Also, don’t forget to claim your optical benefits each year (December 31 is the cut-off date for most funds) as they do not accrue.

Can I claim my Health Fund Optical Benefits at your practice?

Yes, we have on the spot HICAPS electronic claiming – just make sure you have your Health Fund card with you. We can claim the rebate for you and you simply pay any gap amount directly to us.